Hat’s Off to the EventBrite Team!

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I’d like to quickly thank the team at EventBrite for their fantastic customer service. Friday night I googled and emailed CEO Kevin Hartz, urgently requesting assistance in getting a friend’s information off the web as a matter of personal safety. Kevin replied Saturday morning, passing the issue to Rafael Orozco, their Director of Engineering, who promptly took care of it. I originally emailed Kevin because I wanted my request to go to a real decision-maker at the company, not a nameless web form. This is the kind of personal service and responsiveness that really impresses me.

EventBrite is an easy-to-use event hosting RSVP system for both free and paid events. I use it for Silicon Prairie Social and am very happy with it. If you are hosting any events of your own, please consider EventBrite.

Posted on 8 June '08 by Tim Courtney, under Uncategorized.